Frequently Asked Questions



Yes. Before any facial is performed our skin specialist should have you fill out some paperwork. The questionnaire will let the specialist know such things as; medications you are taking, the products you use on your skin, recent procedures (e.g. injections, peels, laser) you have had on your face and what your biggest concern is with your skin. The information you provide will be discussed with the specialist.
Before the facial begins the specialist will perform a skin assessment using our AI Skintech Analysis to determine your skin type. After your skin type (dry, oily, sensitive, mature, dehydrated) has been determined the products used in your facial will be appropriate for your skin type.


No. We focus on machine treatments only.

No. We only perform non-invasive treatments. 

All new customers are entitled to ONE Free 60-Minute Face Treatment addressing their skin concerns. Please sign up using the form to book your slots. Slots are applicable only on a first-come-first-serve basis.

Pricing will differ depending on individual skin concerns and treatment types. It’s advisable to visit us for a complimentary skin analysis before our specialists are able to recommend an appropriate face treatment regime. 

Most customers see immediate results after the first trial but more prominent, lasting results vary depending on individual skin conditions. A good estimate would be between 3-6 months of consistent treatments